Elements and Performance Criteria
- Plan and prepare evaluation
- Document the aim and scope of the evaluation study
- Identify the data and information required, and access sources of information
- Establish a project plan and timelines that identify tasks and stakeholders in the evaluation process
- Select and brief staff to be involved
- Establish constructive relationships with the stakeholders identified in the evaluation plan
- Collect and collate evaluation data and information for a training program
- Identify the most appropriate technique(s) for gathering quantitative and qualitative data and information
- Develop evaluation instruments to gather data and information
- Arrange workplace visits and meetings, and access to data and information
- Collect data and information, and store in compliance with the record keeping and privacy policies and procedures of the organisation
- Identify and record potentially useful information that is not identified in the evaluation plan
- Collate and process data relevant to the evaluation
- Analyse evaluation data and information and make conclusions
- Analyse the data and information to identify the outcomes of training, and their impact on workforce capability
- Cross-check findings where possible by comparing with the results from different evaluation instruments
- Develop conclusions about the effectiveness and efficiency of the training program, as per the evaluation aim and scope
- Document areas of training that are satisfactory and those requiring improvement
- Identify factors affecting performance and suggest possible enhancements or alternatives to the training program
- Report on the conclusions and recommendations of the evaluation